About the role
The Programme Operations Manager will play a key role in ensuring the smooth operation of our executive education programmes. Working closely with Programme Designers, Programme Delivery Managers, and the Sales team, you will oversee workload distribution, resource allocation, and workflow efficiency. You will lead the use of Monday.com as our workflow management system, ensuring projects are planned, assigned, and tracked effectively.
This role requires strong project management skills, an eye for detail, and the ability to manage multiple deadlines and priorities within a fast-paced environment.
Salary: £33,000-£38,000 per annum
Hours of work: 37.5 hours per week, Monday to Friday
Key responsibilities
Workload & Resource Management
- Collaborate with the Sales team to assess incoming programme demands and allocate work accordingly.
- Assign tasks to Programme Designers and Programme Delivery Managers, ensuring balanced workloads and meeting deadlines.
- Track programme progress and provide regular workload capacity updates to management.
Project & Workflow Coordination
- Lead and optimise the use of Monday.com as the primary workflow management system.
- Monitor project timelines, identify bottlenecks, and proactively reallocate resources.
- Train team members on best practices for using workflow management tools.
Financial Administration
- Track programme spend and support budget management to ensure cost efficiency.
- Provide financial reports to leadership on budget utilisation and forecasted spend.
Stakeholder Coordination & Communication
- Act as the key liaison between Sales, Programme Design, and Programme Delivery teams.
- Facilitate structured communication around deadlines, priorities, and resourcing challenges.
- Lead regular check-in meetings to ensure programme progress and alignment.
Operational & Logistical Support
- Oversee documentation, resource tracking, and logistical coordination for executive education programmes.
- Support continuous improvement initiatives by refining processes and optimising efficiency.
Ideal candidate
We are looking for an organised and proactive professional with a passion for workflow and resource management. To succeed in this role, you will need:
- Strong project management and organisational skills
- Experience managing workflow systems (e.g., Monday.com, Asana, Trello, Smartsheet)
- Excellent stakeholder management skills, with the ability to influence without direct authority
- A solutions-focused approach to problem-solving and resource allocation
- Financial literacy and experience tracking budgets
- The ability to prioritise multiple deadlines in a fast-moving environment
Desirable but not essential
- Project management certification (e.g., PRINCE2, PMP, Agile)
Benefits of working at the Møller Institute
- Free meal provided each day
- Social events throughout the year
- Free use of fitness facilities
- Free flu vaccination
- Staff rates for accommodation at the Institute
- Cycle Repair Workshop (Churchill College)
About the Møller Institute
The Møller Institute provides space and context for the development of current and future leaders through leadership development programmes. Programmes are delivered at our purpose-built, start-of-the-art conference venue within the ground of Churchill College, University of Cambridge. The Institute provides clients with meeting rooms, accommodation, catering and tech solutions to ensure all meetings and events are a success.
Our people are at the heart of everything we do, they are professional, enthusiastic, hardworking, fun, loyal and creative, with a positive mind-set around client engagement, support and service. If you would like to be part of a team that has a great story, is committed to quality, has clear growth strategies for the future and is focused on personal development, you are in the right place.
The Møller Institute is a wholly-owned subsidiary of Churchill College, University of Cambridge, and all of our profits are gift aided to the College to support the education of future leaders, the next generation.
Note: Sponsorship is not attached to this role. You will need a right to work in the UK, and you will be required to demonstrate this.